Effective Date: [Insert Today’s Date]
Thank you for choosing PharmaGuru. We specialize in delivering high-quality online training and educational resources. Please read our Shipping Policy carefully to understand how we handle delivery of both digital and physical products.
Digital Products (Online Courses, Webinars, eBooks)
- Delivery Method: All digital products, including online courses, eBooks, and webinar access, are delivered electronically via email or through your user dashboard on https://pharmaguru.co.
- Access Time: Immediate access is provided upon successful payment unless stated otherwise.
- No Physical Delivery: These products do not involve shipping or physical delivery.
Physical Products (Printed Materials, Merchandise, Certificates)
If your purchase includes physical items, such as printed certificates, books, or merchandise, the following terms apply:
Shipping Locations
- We currently ship within India.
- For international shipping, please contact us prior to ordering at admin@pharmaguru.co
Processing Time
- Orders are processed within 2–5 business days of payment confirmation.
- You will receive a tracking number once your order is shipped.
Estimated Delivery Times
| Location | Estimated Time |
|---|---|
| Metro Cities (India) | 3–5 business days |
| Other Indian Regions | 5–10 business days |
| International | 10–20 business days (varies by country) |
Note: Delivery times may vary based on location, holidays, or courier delays.
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed during checkout.
- Some products may include free shipping, which will be indicated on the product page.
Delays or Issues
- We are not responsible for delays caused by courier partners, natural disasters, or customs clearance (for international shipments).
- If your package is lost or damaged, please email us within 7 days of expected delivery at admin@pharmaguru.co
Return & Refund for Shipped Items
Please refer to our Cancellation & Refund Policy for details on returns of physical items.
Contact Us
For any questions related to shipping or delivery, reach out to:
Email: admin@pharmaguru.co
Address: 755, Sector 45, Faridabad 121010
Support Hours: Monday to Friday, 10:00 AM – 6:00 PM IST